CommunicationsComplianceSection@accc.gov.au Overview We are proposing to update our guidelines for the statutory provisions that prohibit NBN Co and other access providers from engaging in conduct that discriminates between access seekers or … Respond to ACCC Check that documents containing information subject to legal professional privilege are not inadvertently being provided to the ACCC. direct contact with the conductor or its wrapping material. National Public Holidays. guidelines@accc.gov.au Overview In the coming weeks the Australian Government will implement reforms to the Competition and Consumer Act 2010 (CCA) prohibiting parties from engaging in a concerted practice that has the purpose, effect, or likely effect of substantially lessening competition. It does this by setting out: the legal requirements for suppliers in relation to a consumer product recall specified in the Australian Consumer Law. On 10 September 2014 the ACCC published its updated Immunity and Cooperation Policy for Cartel Conduct which replace the ACCC Immunity Policy for Cartel Conduct July 2009 and ACCC Immunity Policy Interpretation Guidelines July 2009.. Media team: 1300 138 917 (media or journalists only). The guidelines have been developed to help suppliers plan for, and respond to, an incident where the recall of potentially unsafe consumer products is required. For most matters, please use our online forms (above) or follow the specific contact instructions provided. They have been designed for staff, ACCC Member Organizations, Corporate Supporters, Community Partners, and other entities wishing to utilize the ACCC logo. The ACCC is urging dairy farmers and processors to be aware of their rights and obligations under the Dairy Code of Conduct ahead of the 1 June deadline for publishing next financial year’s milk supply agreements. The cost of a 13 or 1300 call from a fixed telephone service is determined by your telephone company and may cost more than a local call. 7:30 am to 9 pm. If you do need to contact us with a COVID-19 related enquiry, we recommend you contact us online, as the current wait time for calls is up to 30 minutes. The ACCC released its final Guidelines on 11 May 2020. ACCC’s Guidelines. This means if a statutory demand is issued on or after 1 January 2021, the debtor will have 21 days to respond. National public holidays: No contact recommended: Face-to-face contact : Monday to Friday. The Draft Guidelines were released, for consultation, on 10 March 2020. Weekends. ACCC immunity and cooperation policy for cartel conduct. The guidelines … ACCC Guidelines - Use of s 155 Power (ACCC 24 October 2018 - updated June 2019) (replace Guidelines of 7 September 2016) Compliance and enforcement policy (ACCC) Application of the Trade Practices Act to intellectual property: background paper (31 July 1991) ACCC notes that the 'paper is outdated and is provided for research purposes only' Contact the National Relay Service; Give them the ACCC's number: 1300 302 502. In particular, the ACCC is inviting feedback from … ACCC ® Conductor Installation Guidelines 2020. Use the GPO Box (above) for all correspondence. Call our Small Business Helpline on 1300 302 021, Monday to Friday from 8.30am to 5.30pm AEST/AEDT. Please contact Embark General Monday through Friday from 8am to 6pm CST at (470)451-0403 or (833)362-2751, Option 4. ASCO-ACCC Initiative; Presentations & Abstracts; President's Theme 2021-2022. ACCC has developed specific guidelines for our logo usage. 7:30 am to 9 pm. If you have a question or concern you can: We appreciate your patience and understanding while we deal with higher than usual numbers of enquiries. Before calling from a mobile phone, check with your provider to find out the price under your plan as you may have to pay more than the cost of a local call. In the meantime, you can find answers to frequently asked questions about your rights during this period, including changes to services or cancellations caused by COVID-19 restrictions. Note. Translating and interpreting service. 61-73 Sturt Street The Australian Competition and Consumer Commission (ACCC) and the Australian Securities and Investments Commission (ASIC) have produced this guideline. ACCC ® AZR Data Sheets. The ACCC and state and territory Australian Consumer Law regulators have developed best practice guidance for the travel industry in relation to dealing with COVID-19 related cancellations. We are interested in receiving comments or suggestions from interested parties regarding the proposed content of the guidelines outlined in this framework. Research Review: March 2021; President's Theme Task Force; ASCO-ACCC Request for Ideas (RFI) Publications. Adelaide SA, 5000, Level 25 Level 11 No contact recommended. The guide was originally published in 2005 and has been updated to reflect significant changes to the law, such as the introduction of the Australian Consumer Law in 2011, the National Consumer Credit Protection Act 2009, and privacy laws and principles. They have been helping oncology professionals since 1974 by adapting to the complex changes and promoting the entire continuum of quality cancer care for patients and … The trapezoidal 9 am to 9 pm. Give them the ACCC's number: 1300 302 502. Identify commercially sensitive or confidential information. Interested parties can email their submission to guidelines@accc.gov.au or upload their submission, preferably in PDF format. ACCC’s Guidelines. 9am to 9pm. In addition, we have a number of other contact points listed below. If your query is not covered by one of those options, you can write to us at: During the coronavirus pandemic and to comply with social distancing requirements, all ACCC offices are closed to external visitors until further notice. The timeframe for a debtor to respond to a bankruptcy notice has reverted to 21 days. If you are deaf or have a hearing or speech impairment: If you speak a language other than English: For most matters, please use our online forms (above) or follow the specific contact instructions provided. 1 King William St Contact by telephone (max 3 phone calls per week. Businesses shelling out big bucks for prime advertising space are used to paying close attention to content, for the sake of the … 21 JULY 2020. The minimum debt threshold for creditors to issue a statutory demand against a company has reverted to $2,000. Contact; Social Media Law Bulletin Understanding the legal challenges and implications surrounding social media. Contact ACCC We would like to hear from you: The Association reaches every member of the oncology team including the key decision makers in oncology programs and practices, and is committed to delivering timely and relevant information to the oncology provider community. The final Guidelines have been significantly amended since the release of the consultation draft several months ago for stakeholder feedback. Consumers should contact the supplier of the potentially hazardous product or report an unsafe product to the ACCC; Suppliers and manufacturers of non-consumer products ; Read the mandatory reporting guidelines for a full list of reporting exemptions; Complete all fields on this form to the extent that is known at the time the notice is given. Canberra ACT 2601, Level 8 National Mutual Centre The Australian Competition and Consumer Commission (ACCC) has developed these guidelines to assist in the determination of reasonable copyright remuneration in proceedings relating to voluntary licences 1 and licence schemes before the Copyright Tribunal of … Prepare a response to the ACCC and develop strategy for engaging with the ACCC and resolving the matter. By email: Agata.Evans@accc.gov.au Dear Mrs Evans, Review of ACCC/ASIC Debt Collection Guideline With reference to the email invitation issued 15 November 2013 inviting feedback to the revision jointly prepared by the Australian Competition and Consumer Commission (ACCC) and the Australian Securities and Investments Commission (ASIC) of the Debt Collection Guideline … In particular, we are inviting feedback from consumers, businesses and other stakeholders about the issues and topics covered in the interim guidelines to ensure that the ACCC provides suitable guidance on the recent changes to s. 46 and how the ACCC … 2 Lonsdale Street Oncology Issues Journal. Enquiries can be directed to the Electricity Markets Branch: ElectricityMonitoring@accc.gov.au . According to the ACCC guideline, a debt collector (or creditor collecting its own debts) risks breach of Section 60 of the Trade Practices Act for a range of practices, including: Communicating directly with debtor once the collector knows that a solicitor or financial counsellor is acting on behalf of the debtor; 175 Pitt Street Lift reel by approaching from the side and placing forks under flanges. No contact recommended. … We sincerely value your feedback and appreciate your taking the time to … jurisdiction covers situations in which the underlying debt relates to the provision of a financial service, including a credit facility. The minimum debt threshold for creditors to apply for a bankruptcy notice against an individual has reduced from the temporary amount of $20,000 to the new permanent amount of $10,000. If you are concerned about this, the ACCC recommends that you contact the business you made your booking with to ask: how far out from your travel date will the business confirm the cancellation of your travel, if it is to be cancelled ACCC, 10 September 2014. There is an assessment component to this topic. The debt collection guideline lays out what the ACCC and ASIC consider ‘reasonable contact times’ for creditors looking to make contact with a debtor (local times in the debtor’s location). The Draft Guidelines were released, for consultation, on 10 March 2020. ACCC ® Maintenance and Repair Manual. This means if a bankruptcy notice is issued on or after 1 January 2021, the debtor will have 21 days to respond. The timeframe for a debtor to respond to a statutory demand has reverted to 21 days. Both the ACCC and the Australian Securities and Investments Commission (ASIC) enforce Commonwealth consumer protection laws, including laws relevant to debt collection. Contact for a reasonable purpose only 8 2. 9 am to 9 pm. Slings, winch lines, nylon straps or other types of lifting devices shall never be placed around the conductor to lift the reel. Contact by telephone: Monday to Friday. ACCC Logo Guidelines. Debt collection guideline for collectors & creditors, COVID-19 (coronavirus) information for consumers, Unauthorised transfer of landline & internet services, Consumer rights for landline & internet services, COVID-19 (coronavirus) information for business, Industry associations & professional services, Competing fairly in professional services, Transmission services & facilities access, Retail electricity pricing inquiry 2017-2018, Monitoring & reporting for container stevedoring, Australian Competition & Consumer Commission, Compliance & enforcement policy & priorities, UniSA & ACCC Competition Law & Economics Workshop, Mergers & Competition Exemptions consultations, Cookies, website analytics & other website information, Digital platform services inquiry 2020-2025, Feminine hygiene products price monitoring, Foreign currency conversion services inquiry, Murray-Darling Basin water markets inquiry, Residential mortgage products price inquiry, Authorisations and notifications registers, Collective bargaining notifications register, Resale Price Maintenance notifications register, Insolvency reforms to support small business. President's Theme 2020-2021. Write to us. These Guidelines set out how the ACCC currently proposes to interpret s. 45(1)(c) and describes the general approach the ACCC will take in investigating alleged contraventions of s. 45(1)(c). ACCC ® ULS International .WIR Files. Our Infocentre provides both telephone and online guidance for consumers and small businesses. Leads to a certification with a duration: 1 year. 111 Macquarie Street The policy This topic will help you understand the Australian Securities and Investment Commission (ASIC) and Australian Competition and Consumer Commission’s (ACCC) Debt Collection Guidelines (the Guidelines). If you have any problems filling … The ACCC® conductor could be damaged if such devices are used. Darwin NT 0800, Level 2 This has seen the Guidelines being greatly improved, with further detail now provided about certain aspects of the CCA including the operation of the cartel provisions and the ACCC’s likely approach to … Not sure about your consumer rights? The ACCC invites feedback on this framework which it will take into account in preparing and publishing the guidelines if and when the CCA is amended. 9-11 Cavenagh St The ACCC and ASIC enforce Commonwealth consumer protection laws, including laws relevant to debt collection. ACCC Cancer Program Guidelines The Association of Community Cancer Centers, ACCC , is one of the leading education and advocacy organizations for the multidisciplinary cancer team. All workplace contact Weekends. Please do not write to us at any of our office locations. Try checking our Consumers section. The period for temporary debt protection for debtors has reverted to 21 days. Sydney NSW 2000, Suncorp Plaza Suite 2 Level 9 This document provides information on the collection, use and disclosure of information: Find information on how the ACCC supports small businesses. These Guidelines also include examples to illustrate the types of conduct that the ACCC considers are likely or unlikely to contravene s. 45(1)(c). If your query is not covered … Weekends. This guideline applies to creditors as well as collectors 4 Debtors’ responsibilities 5 Relationship with court debt recovery processes 6 A fl exible, fair and realistic approach to collection 7 Roles of ASIC and the ACCC 7 Part 2: Practical guidance Part 2: Practical guidance 8 1. As of 1 January 2021, temporary legislative changes implemented due to COVID-19 ceased, and the following changes apply for individuals and companies: If you receive a bankruptcy notice or statutory demand, you should seek independent legal advice or contact a financial counsellor. ACCC ® Conductor Performance by Power Engineers. The ACCC and ASIC have jointly produced this guideline which aims to assist creditors, collectors and debtors understand their rights and obligations, and ensure that debt collection activity is undertaken in a way that is consistent with consumer protection laws. Note that confidentiality is not a valid reason to refuse to … If you have a question or problem you can: If your query relates to a specific area: By engaging with us you acknowledge and understand that we will act in accordance with our Privacy Policy and our Information Policy. Call our Infocentre on 1300 302 502, Monday to Friday from 8.30am to 5.30pm AEST/AEDT. ACCC ® Special Tools Order Form. Please include your name, organisation and contact details when making a submission. Brisbane Qld 4000, 23 Marcus Clarke Street Stay safe on social media – New ACCC guidelines By Georgina Hey (AU) on July 31, 2017 Posted in General. February 2016. www.accc.gov.au. For all other claims please call: Toll Free: (888) 823-0888, Option 2 Hours: M-F 8:30 AM – 5:00 PM CST. Research Review. If you are calling from overseas, please use: +61 2 6243 1305. If you speak a language other than English: Call 131 450; Give them the ACCC's number: 1300 302 502. The Australian Consumer and Competition Commission has issued draft Merger Review Process Guidelines 2013 (Process Guidelines) for public comment. National Public Holidays. 9.6. The ACCC and ASIC have jointly produced this guideline which aims to assist creditors, collectors and debtors understand their rights and obligations, and ensure that debt collection activity is undertaken in a way that is consistent with consumer protection laws. ACCC ® AZR .WIR Files. ASIC/ACCC Debt Collection Guidelines Assessment. or 10 per month) Monday to Friday. 32 Turbot Street Melbourne Vic 3000, Level 20 Please use the feedback form below to tell us how we’re doing. Debts in relation to the provision of goods and services other than financial services will fall within the The ACCC has a number of offices across Australia. 7:30am to 9pm. The ACCC publishes Process Guidelines to provide businesses and legal practitioners with guidance on the ACCC’s approach to informal reviews of mergers and acquisitions pursuant to section 50 of the … Debt collection guideline: for collectors and creditors. The Association of Community Cancer Centers (ACCC) brand includes words, phrases, symbols, designs and other distinctive brand features. Face-to-face contact: Monday to Friday. Hobart Tas 7000, Level 17 We are interested in receiving comments or suggestions from interested parties regarding the content of the guidelines. The final Guidelines have been significantly amended since the release of the consultation draft several months ago for stakeholder feedback. Townsville QLD 4810, COVID-19 (coronavirus) information for consumers, Unauthorised transfer of landline & internet services, Consumer rights for landline & internet services, COVID-19 (coronavirus) information for business, Industry associations & professional services, Competing fairly in professional services, Transmission services & facilities access, Retail electricity pricing inquiry 2017-2018, Monitoring & reporting for container stevedoring, Australian Competition & Consumer Commission, Compliance & enforcement policy & priorities, UniSA & ACCC Competition Law & Economics Workshop, Mergers & Competition Exemptions consultations, Cookies, website analytics & other website information, Digital platform services inquiry 2020-2025, Feminine hygiene products price monitoring, Foreign currency conversion services inquiry, Murray-Darling Basin water markets inquiry, Residential mortgage products price inquiry, Authorisations and notifications registers, Collective bargaining notifications register, Resale Price Maintenance notifications register, frequently asked questions about your rights during this period, Anonymously report a construction industry issue.
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